Frequently Asked Questions

General Questions

FAQs for Nonprofit Organizations

General Questions:

What is Great Apes Giving Day?

Great Apes Giving Day 2016 is a global day to raise awareness and individual support for more than 30 qualified sanctuaries and rescue centers providing rehabilitation and/or long-term care to great apes and gibbons throughout Africa, Asia, and North America.

With more than $280,000 raised and awarded during the first two years of this initiative, the 2016 Giving Day will be the largest yet, with a goal to raise and award over $300,000, plus $40,000 in awarded incentives. Your support, through direct donations and fundraising for participating sanctuaries and rescue centers, will determine how incentive funds are awarded.

When is Great Apes Giving Day?

Fundraising begins on September 12, leading up to a 24-hour Giving Day on October 4, during which competitive “leaderboards”—or scorecards—will be activated, showing all donations received to date. The live 24-hour competitive giving day will begin at 12 midnight and end promptly at 11:59 PM, Eastern Standard Time.

What is the goal?

The goal of Great Apes Giving Day 2016 is to raise awareness and more than $300,000 in individual giving in support of qualified sanctuaries and rescue centers providing long-term care and/or rehabilitation of great apes and gibbons throughout Africa, Asia, and North America.

How does it work?

On October 4, 2016, the Arcus Foundation, in partnership with the Global Federation of Animal Sanctuaries, will host Great Apes Giving Day, a 24-hour giving event encouraging charitable donations through an online giving platform, hosted by Razoo. Fundraising begins on September 12, leading up to the 24-hour Giving Day on October 4, during which competitive “leaderboards”—or scorecards—will activated, and donors can compete to give and fundraise among others to gain $40,000 in additional funds for the organizations of their choice.

More than 30 approved sanctuaries and rescue centers from Africa, Asia, and North America will each host individual fundraising pages to promote their cause. All funds contributed by individuals to the nonprofit organizations of their choice between September 12 and October 4 will count toward Giving Day incentive awards. Additionally, supporters can create personal fundraisers on behalf of a participating organization and help it gain donations and win additional awards.

All donations are tax-deductible and non-refundable. Donors will receive a receipt for their gift. The nonprofit will receive contact information for each donor, unless the donor elects to remain anonymous.

The Razoo Foundation, a 501(c)3 tax-exempt organization, will regrant all funds raised to the nonprofits selected by the donors.

Who is behind it?

Great Apes Giving Day is sponsored by the Arcus Foundation in partnership with the Global Federal of Animal Sanctuaries. The fundraising website is hosted by Razoo.

The Arcus Foundation is dedicated to the idea that people can live in harmony with one another and the natural world. Arcus believes that respect for diversity among peoples and in nature is essential to a positive future for our planet and all its inhabitants.

Global Federation of Animal Sanctuaries (GFAS) is dedicated to strengthening and supporting the work of animal sanctuaries, rescues, and rehabilitation centers worldwide. It does this through international accreditation, collaboration, mentoring, and the development of greater recognition and resources for sanctuaries. GFAS will provide fiscal sponsorship of sanctuaries outside of the United States, redirecting funds as allocated by donors.

Razoo is the industry leader in 24-hour giving events, with a crowd-funding platform built to serve 501(c )(3) nonprofits. Philanthropy is the core mission of Razoo, and the company is committed to creating opportunities to support nonprofits.

How much of the donation will go to the nonprofit?

During the Great Apes Giving Day event, the Razoo Foundation will retain a service charge of 6.9% plus $0.30 per transaction for expenses, including credit card transaction costs. Donors have the option to cover these fees during the checkout process, allocating 100% of their intended donation to the participating nonprofit.

Is there a minimum or maximum donation?

The minimum donation for Great Apes Giving Day is $10. There is no maximum donation limit.

Is there a limit to the amount an organization can receive?

There is no maximum amount an organization may receive for Great Apes Giving Day.

Do I need an account on Razoo to donate?

No, you do not need to create an account to make a donation. However, if you plan to give multiple times during Great Apes Giving Day, creating an account means you have to enter your credit card information only once. Your account also collects your tax receipts in one location and enables you to track your donation, review the charities you support, and schedule future giving.

Can I donate to Great Apes Giving Day on my smart phone?

Yes – this site is mobile friendly! Simply visit on your smartphone to learn more.

Can I make my donation early for Great Apes Giving Day?

Yes! Donations may be made from September 12 through Great Apes Giving Day on October 4, and all donations will count toward the competitive leaderboards that determine award winners. The Leaderboards will not go live until the actual giving day, October 4.

Can I fundraise for my favorite sanctuary or rescue center?

Yes! You can be a hero for the cause(s) you care about by visiting the fundraising page of any participating organization and clicking “Fundraise” to start the page-creation process. Please note that to create an individual fundraising page, you will be prompted to sign in to your Razoo user account or create one if you don’t already have an account.

When individuals donate for Great Apes Giving Day, who will receive their information?

The sanctuary or rescue center receiving the donation will receive the contact information for the donor in order to conduct follow-up communications, unless the donor chooses to make an anonymous donation. As the sponsor and host of Great Apes Giving Day, the Arcus Foundation and Razoo will also receive the information in order to send news and updates about Great Apes Giving Day–related activities. We will not share, trade, or sell your information.

FAQs for Nonprofit Organizations

Who is able to participate?

Arcus Foundation and the Global Federation of Animal Sanctuaries have screened each sanctuary and rescue center in Africa, Asia, and North America through a qualifying questionnaire that ensures that each participating sanctuary and rescue center is able to meet a set threshold of standards and practices (including noncommercial use of apes) that promote animal welfare.

How do organizations benefit?

Great Apes Giving Day allows organizations to:

  • Raise funds.
  • Educate the public about their cause.
  • Find and cultivate new donors through the national conversation occurring around the day, though traditional media, social media, and advertisements.
  • Empower ambassadors to advocate and leverage their networks on your behalf.
  • Reinvigorate lapsed donors.
  • Convert check-writing donors to online donors.
  • Demonstrate a unified, diverse, and strong voice to represent the great apes conservation movement.

This giving day’s success will depend on our collective enthusiasm and implementation. We are asking nonprofit professionals, volunteers, businesses, and citizens to bring their skills and experience to this effort.

What does my nonprofit need to do?

  • Approved organizations may create landing pages using the Razoo platform beginning August 4, 2016. Fundraising begins September 12, leading up to the Giving Day, October 4, 2016.
  • Broadcast your campaign's message using existing communication networks.
  • Utilize the Great Apes Giving Day logo and other provided images and messages consistent with the branding guidelines.
  • Secure matching grants and prizes to entice donors to your group.
  • Recruit individuals to be fundraise on behalf of your organization. All funds they raise will go to your organization, minus minimal Razoo administrative and processing costs.
  • Consider organizing an outreach event or community stunt to help increase exposure for your organization.
  • Think outside the box, be engaged, and have fun!!

Is there a fee to participate?

There is no fee to participate. All donations on are made to the Razoo Foundation, a 501(c)(3) tax-exempt organization that permits donors to direct their donations to other nonprofit organizations. One hundred percent of your online charitable gift is receipted and redirected to your chosen charity. The Razoo Foundation will retain a service charge of 6.9% plus $0.30 of each donation made during Great Apes Giving Day to cover platform and credit card fees, unless covered by the donor during donation checkout.

Do you have video tutorials that explain the site and how it works?

Yes. You can view all of Razoo’s videos on our RazooGiving YouTube channel

How will an organization know who has donated to them?

Organizations that have registered on Razoo can track donations in real time by logging in to their Razoo accounts. Organizations will also receive an email notification for every donation. Nonprofits can download a detailed donation report at any time through their Razoo accounts to thank and follow up with individual donors and tabulate donation value and number of donors. This .csv file can be used in Excel and is widely compatible with other spreadsheet applications.

Do I need to issue a tax receipt to my donors?

No, donations made through Razoo will be receipted from the Razoo Foundation. However, we do encourage you to send a thank-you note to your donors letting them know how awesome they are!

When will my organization receive the funds contributed?

Normally, the Razoo Foundation will disburse monies on the 10th day of the month following receipt of the advised donation. October 4, 2016, event monies will be disbursed beginning November 10, 2016. You also have the option to sign up for electronic funds transfer to receive funds sooner. For more information or to sign up for EFT, visit:

How can I find out more about Great Apes Giving Day?

Stay tuned to this website for more information and detail as the event draws close. You can also follow us on Twitter @ArcusGreatApes and "like" us on Facebook – to stay updated.

Razoo can modify any restrictions or conditions if, in the sole judgment of the Board of Directors, such restriction or condition becomes unnecessary, incapable of fulfillment or inconsistent with the charitable needs of the community. As such, Razoo reserves the right to deny or condition the distribution of prize grants if, in the judgment of its Board of Directors, such restriction or condition becomes necessary.